Outstanding Customer Service from 1shoppingcart.com
Companies with great service stand out, largely because so few of them seem to care about customer satisfaction.
Especially for service-oriented companies, good support is crucial to me in any firm that wants to keep my business.
I want to honor the wonderful service I’ve recently received from the company I use for my ecommerce needs: 1shoppingcart.com.
This is the company I’ve always recommended if you want
an integrated system for handling email lists (where the names go, and where you mail out your emails from), selling products online, setting up an affiliate system so other people can sell your products and get credited.
I haven’t had a lot of problems, I have to say. Most of the times I’ve contacted them have been about issues where I just didn’t understand how something worked, I set something up wrong, and the like.
The support people have always been courteous, thorough, and kind. They are very patient with my lack of technical acuity.
Recently, I mentioned on Twitter a question I had about email deliverability. Someone from 1shoppingcart got right back to me, posted a reply, sent an email with yet more detailed instructions, and then even offered to “go the extra mile” on an issue.
Very impressive.
So thank you, all you folks at 1shoppingcart.com. Keep up the good work. I recommend you without reservation.
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